Zaca Mesa Winery & Vineyards is a family-owned and operated business located in the heart of Santa Barbara County’s premier wine growing region. Established in 1973, we fuse the past with the present by combining Old World Winemaking practices with innovative farming and vineyard techniques.
Our location, surrounded by the San Rafael Mountains offers stunning office views of both vineyard and mountain landscapes.
Open Positions
Tasting Room Associate
We are seeking a motivated and enthusiastic individual to join our dynamic sales and hospitality team as a Tasting Room Associate. The Tasting Room Associate is responsible for engaging the customer in a professional and gracious manner, while providing an authentic wine tasting experience with our portfolio of ultra-premium Rhône and Burgundian varietal wines.
The major responsibilities of this position include:
Communicate Zaca Mesa’s history and company culture to the customer in a knowledgeable, professional, and courteous manner that is consistent with our brand messaging. Pour tasting flights to both small and large groups while sharing enticing Zaca Mesa wine and vineyard information. Create opportunities to promote the sale of wine, club memberships, events, and merchandise to customers.
We are seeking a motivated and enthusiastic individual to join our dynamic sales and hospitality team as a Customer Service Representative. The Customer Service Representative is responsible for responding to customer inquiries via email and phone in a professional and courteous manner.
Organization, enthusiasm, and excellent time management skills are essential for this role. This is a fast-paced environment with a high-volume of customer inquiries so excellent interpersonal skills and the ability to take initiative will be required.
The major responsibilities of this position include:
Answer and respond to incoming phone calls and emails to assist customers with orders and inquiries, while communicating in a professional and courteous manner that is consistent with our brand and culture. Participate in customer outreach and phone sales campaigns to support team sales goals and build customer relationships. Create opportunities with the customer to promote wine sales, club memberships, and events.
