Privacy Policy

Zaca Mesa Winery is committed to providing a safe and secure website. This privacy policy applies when you visit www.zacamesa.com, when you subscribe to our mailing list, join our wine club, or sign up for an event.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information. If you choose to use our website, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving our service. We will not use or share your information with anyone except as described in this Privacy Policy.

Information Collection and Use

At zacamesa.com we do not collect personally identifiable information unless our visitors voluntarily provide it to us. When you join our mailing lists or newsletters, register for any of our events, place an order, request a tasting, or contact us for other similar business purposes, we may collect personally identifiable information about you, including your name, address, email address, phone number, date of birth, and credit card information.

We use visitors’ personal information for internal purposes only. The information that we collect will be used to contact you or process your requests. Additionally, we may also use your name and contact information to notify you of new wines and releases, special offers, and events we think you will find valuable or of interest. If you do not wish to receive this information via email, you may opt-out by clicking the “Unsubscribe” link at the bottom of the email.

Cookies and Log Data

We want to inform you that whenever you visit www.zacamesa.com, we collect non-personally identifiable information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of zacamesa.com that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our website uses these “cookies” to collect information and ensure the best experience for all users of www.zacamesa.com. Cookies enable us to provide special features such as storing items in your shopping cart between visits or tailoring products or services offered to you. Most web browsers automatically accept cookies, but you have the option to turn them off in your browser options. If you choose to refuse our cookies, you can still use most of the features on our site.

Third-Party Data Collection

We never sell, rent, or otherwise share our visitors’ personal information with third parties. Sometimes, we may use agents or contractors to provide services to our visitors, such as helping us ship customer orders made in the store at Zacamesa.com. In these cases, we require the agent or contractor to keep the information confidential and to use it only for the specific services they are performing. We sometimes use non-personally identifiable information that we collect to improve the design and content of our site and to improve our visitors’ experience on Zacamesa.com. We also may aggregate this information to analyze site usage, as well as to offer products, programs, or services.

Security

We employ reasonable security measures to protect the personal information we receive from you. While we strive to create a secure and reliable site for our users, the confidentiality of any communication or material transmitted over the Internet cannot be 100% guaranteed. For orders placed online at Zacamesa.com, we use a technology that automatically encrypts credit card data while information is being transmitted over the Internet, provided that the visitor’s browser supports the Secure Socket Layer protocol (SSL).

Not Directed To Individuals Under The Legal Drinking Age

Our Site is not intended for people under the legal drinking age of 21. We do not seek or knowingly collect any personal information from or about individuals under the age of 21. If we become aware that we have unknowingly collected personal information from an individual under the legal drinking age, we will make reasonable efforts to delete such information from our database.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions about our Privacy Policy, do not hesitate to contact us. info@zacamesa.com | 805.688.9339

 

Refund Policy

Zaca Mesa Winery will replace or refund you for any bottle of wine that is damaged or flawed. We ask that the customer return the unfinished portion of the original bottle for replacement. Damages include bottles that are leaking, corked, or flawed. If you have a damaged bottle please contact us within 30 days of receipt of your order and we will arrange for a replacement (pending availability). Please contact us at kori@zacamesa.com, or call (805)-688-9339